Privacy Policy

Dale Consultancy are fully committed to complying with the General Data Protection Regulation (GDPR) enforceable by 25th May 2018. This privacy policy outlines how we use personal information we collect about you when you use this website and our services.

Last Updated: 1st June 2022

Table of Contents

Who we are
What personal data we collect and why we collect it
Who we share your data with
How long we retain your data
What rights you have over your data
Where we send your data
Our contact information
How we protect your data
What data breach procedures we have in place  

Who we are

Website: www.daleconsult.com/
Company Name: Dale Consultancy
Address: 78 Malthouse Lane, Kenilworth, Warwickshire, CV8 1AD
Phone: +44 (0)1926 258151
Email: [email protected]
Company Number: 6579444
VAT Number: 939 4533 89  

What personal data we collect and why we collect it

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at developers.google.com/fonts/faq and in Google’s privacy policy at www.google.com/policies/privacy/.

Analytics

By using our website and accepting our cookies, we will record information that is used to track your activity on our website via Google Analytics. This includes your IP Address and User Agent information. You can opt out of our Google Analytics tracking, by clicking here and using the “Change your consent” or “Withdraw your consent” options. You can view Google’s Privacy Policy here. We use the GA Google Analytics plugin to connect our website to Google Analytics. This plugin does not collect any user data.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  

Who we share your data with

KWD IT

KWD IT manages our website, ensuring it remains secure and continues to function correctly. They can, therefore, access any of the data in our website database. Under no circumstances do we give permission for KWD IT to share any information stored in our website database or use any personal data for their own means.

Plugin Developers

Our website uses third-party plugins to provide additional functionality. If any issues occur with these third-party plugins, the developers need logins to the administration area of our website, so that they can diagnose and fix the problem. Once the issue has been resolved, their access is revoked.  

How long we retain your data

Analytics

We have configured our Google Analytics account to clean up personal data after a 26 month period.  

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Ensuring accuracy of information, you can also request corrections. For large/excessive data requests we may charge a small fee.  

Where we send your data

We use Digital Ocean Spaces to take daily backups of our website. Each backup is automatically deleted after 7 days. To find out more about how Digital Ocean handles our data, please click here.  

Our contact information

If you have any privacy-specific concerns, you can contact Chris Scott using any of the following methods…
Email: [email protected]
Phone: +44 (0)1926 258151
Address: 78 Malthouse Lane, Kenilworth, Warwickshire, CV8 1AD  

How we protect your data

The following information lists the steps that we take to help protect your data:

• Our website is always using the latest version of WordPress and Plugins.
• We deactivate and remove any plugins no longer used and only have our active theme installed.
• We use the Limit Login Attempts Reloaded plugin to help prevent unwanted access to our website.
• We ensure that we don’t have any more than the required amount of accounts, that can gain access to our website.
• Each team member has a unique login and we use a plugin, which tracks each users activity.
• Our website uses an SSL Certificate to encrypt the information sent between your device and our web server.
• Our server has a Firewall to help keep out unwanted visitors.
• Our computers are all protected using strong passwords.
• Any personal information that leaves our office on portable devices, is thoroughly encrypted.

 

What data breach procedures we have in place

If we believe your personal data has been breached, we have the following procedures in place:

• We will contact the ICO within 24 hours of becoming aware of the breach, with all the relevant information.
• If the breach has exposed any unencrypted personal data, we will also inform the impacted users.
• We will consider the needs of any law enforcement investigations before publicly announcing the breach.

If our website has been hacked, we will contact KWD IT, who have a procedure in place (as detailed on their Privacy Policy page).